• Benefits of SMS Appointment Reminders
• Benefits of an online diary and message system

Benefits of SMS Appointment Reminders

Letters and telephone reminders draw heavily on staff time and resources. These media, while worthwhile, are expensive when compared with SMS reminders. Email is not an instant reminder, as not everyone is glued to their Inbox all day.

SMS text reminders are can be fully automated when the client appointment is made, are sent automatically and are instantly delivered for a small cost. SMS reminders can be sent a week before and a day before the appointment at little extra expense. Using multiple reminders ensures that the appointment is in the client's diary and that it is not easily overlooked

SMS reminders are less intrusive. The recipient might read the message immediately, but can make a mental note to look at again if the message arrived at an inconvenient time. A telephone call from a doctor or hairdresser might arrive at an inconvenient time, but still demands an instant response of checking diary, etc.

Appointment information is included in an SMS message in the recipient's phone for the later reference if necessary. Prompt message delivery and the high frequency of use of mobile phones means that messages are less likely to be forgotten and rescheduling of appointments is more likely to occur.

When you send a reminder to your client, the number of clients you see will be closer to the number of filled appointment slots in your diary.